Barista / Customer Service
Department: Food & Beverage Management
United Boxing Club is a community built around boxing, fitness, and personal growth. Our in-house café is a big part of that experience. We’re looking for a Café Barista / Customer Service representative with an driven long term mindset to run day-to-day operations, grow with a company, and be part of a growing café community hub with event activations, a healthy neighbourhood go-to spot and a space for members to refuel after training.
This is a hands-on role for someone who loves coffee, cares about quality, and enjoys being at the centre of a busy, community-driven gym. You’ll be responsible of everything from drinks and snacks to systems and facility maintenance—treating the café like it’s your own.
Compensation includes a base hourly rate plus performance incentives tied to café growth and consistency.
Overview
❋ Community
You’ll help make the café into a true community hub, connecting with members, supporting events, activations, and creating a warm and welcoming “third place” for our community inside and outside of the club
❋ Operations
You’ll own day-to-day café operations, from making and serving great drinks, managing stock to keeping systems, space, and standards tight and consistent.
Open and close the café; maintain high standards of cleanliness, flow, and presentation.
Prepare and serve espresso drinks, teas, smoothies, protein lattes, and grab-and-go items to recipe and quality standards.
Manage inventory, ordering, keep key items in stock and reduce waste.
Facility maintenance ensuring all health, safety standards are followed in a clean space.
Introduce to client in-house promotions (rewards cards, “class + coffee” bundles, member discounts, launch days).
Track sales, and basic performance metrics; look for ways to improve consistency.
Key Responsibilities
1+ years experience in café / barista / food-service.
Team mentality, you work closely with a team and treat the café as if it were your own.
Friendly and outgoing – you enjoy talking to members and becoming a familiar face in the club.
Organized, reliable, and detail-oriented with high standards for cleanliness and consistency.
Passionate about coffee, nutrition, fitness, and creating a welcoming environment.
Comfortable managing finances: sales, inventory, COGS, and reports.
Ideal Candidate
Shape & Grow a Café: You’ll have real influence over the menu, systems, and member experience—not just “pulling shots,” but building something.
Growth & Incentives: Base pay plus performance-based incentives tied to café growth, with potential for expanded profit-share or leadership opportunities to evolve with the brand into broader operations, multi-location community strategy, or leadership.
Creative & Impactful Role: You get to blend events, people, systems, and storytelling to grow something meaningful.
Perks:
Full gym & class access
Staff training sessions
Free merch, coffee, and gear
Involvement in fight nights, galas, launches, and community events
Why Work At United Boxing Club